Shared Spaces Briefing, Aug 26

Today's highlights: Plumtree Case Case Studies; Workshare Protect 3.0; SiteScape Communities of Practice Solution Set;

• Plumtree released nine customer case studies, including one with an ROI of 564%. Top applications for portals are: expert location and knowledge management workspaces, sales support applications, government-to-citizen applications, interactive research, employee services, and retail store applications. Free white paper available. Plumtree


• Workshare released Version 3.0 of Protect, software for removing metadata in Microsoft Office documents. "Every time a file is created or updated in Microsoft Office, metadata—which is hidden information such as tracked changes, built-in properties, comments, smart tags, hyperlinks and footnotes—is tracked automatically. Traditionally, users needed to manually strip the information or chance embarrassment, financial risk or liability to a company if it fell into the wrong hands. Since documents, spreadsheets and presentations are frequently the collaborative product of several parties, metadata risks are intensified." Workshare. Reviews at InternetNews and ZDNet


• SiteScape released a solution set for Communities of Practice, based on SiteScape Enterprise Forum and with additional functionality. "SiteScape’s Communities of Practice solution set will enable new clients to accelerate development of the strategy, content, operating practices and organizational design needed to create high impact CoPs." SiteScape

This Briefing was written by Michael Sampson, of Shared Spaces Research & Consulting Ltd. Email or IM Michael to discuss any of these items further.