A subscription-based analyst service focused on issues pertaining to departmental and enterprise IT in the collaboration vein.
The Collaboration Intelligence Service from Shared Spaces is a subscription-based market research service focused on helping organizations make intelligent decisions about collaboration technology. The focus of the service is the delivery of market research on:
- Collaboration Product Reviews. A review of a collaboration product against the 7 Pillars. If you have read any of the free 7 Pillars white papers, you will know that the framework is vendor-neutral and entirely independent. The product reviews will be too. These reviews will cover major platforms that cross multiple pillars, as well as individual products focused on a single pillar.
- Collaboration Technology Tutorials. What to look for in a collaboration technology area, such as the decision criteria that you should use when approaching a new class of collaboration technology. My intention is to help you demystify a technology area, and give you an independent perspective of the lay of the land. These will help you think clearly about what you need to put in place to enable an effective technology strategy and deployment.
- Effective Collaboration Infrastructure. How to evaluate the effectiveness of a collaboration infrastructure and its impact within a team, business unit or organization. Topics explored will include reducing email overload, and justifying investments in new collaboration technology.
- Strategic Viewpoint Reports. Continuing in the same vein as my Microsoft and Groove paper, this series will detail how an organization should respond to a significant marketplace change.
Technologies and areas covered will definitely encompass the breadth of the 7 Pillars material, although I summarize those up into three key areas: collaborative workspaces, wireless messaging and collaboration, and instant interaction technologies.
Annual Service Deliverables
Subscribers to the annual Shared Spaces Collaboration Intelligence Service will receive the following deliverables over-and-above the current publications on the Shared Spaces site:
- 12-15 reports a year, across the four main areas outlined above. These can be distributed within your business unit or department.
- Attendance at web seminars hosted by Shared Spaces. These will focus on presenting a summary of a research report, and provide a forum for further discussion, elaboration, and interaction.
- Phone-in, IM-in, and email-in consulting, for receiving quick answers to your questions, or a quick reaction to something you are working on.
Note that in all cases, Shared Spaces is impartial, independent, and not vendor-aligned. We don’t write about a vendor’s products because they pay us to do so, but rather because the product offers something of benefit to organizations.
Request the Fact Sheet!
Please contact Michael for the Collaboration Intelligence Service Fact Sheet.
